Question

What should I do if problems occur during the use of Oleic Acid Polyoxyethylene Ester A-105, OEO-105? How to obtain technical support?

Answer
2026-06-06 官方文档 油酸聚氧乙烯酯A-105,OEO-105

If you encounter problems during use, we recommend first checking the common causes and troubleshooting methods listed below. If the issue persists, you can directly contact the Guoli Chemical technical team for in-depth support.

Detailed Description

Oleic Acid Polyoxyethylene Ester A-105 (OEO-105) is a stable nonionic surfactant with a low probability of quality issues under normal conditions. Abnormal phenomena during use are mostly related to storage conditions, formula compatibility, or operation procedures. According to the technical specifications in the product database, this product is not alkali-resistant, has good chemical stability, but extreme conditions (such as long-term storage above 40°C, contact with strong oxidizers, or prolonged coexistence with metals like copper and aluminum) may cause color deepening or performance degradation.

When encountering problems such as unsatisfactory emulsification, stratification, turbidity, abnormal color, or decreased wettability, please first check against the product's factory test indicators (such as pH, moisture, acid value, HLB value, cloud point, etc.) to confirm whether they are caused by improper storage or usage. If the problem persists, Guoli Chemical has a dedicated application technology team that can provide one-on-one analysis for your specific formulation system.

Quick Troubleshooting Index for Common Issues

Issue PhenomenonPossible CausesInvestigation Direction
Emulsion stratification, demulsificationHLB mismatch, insufficient dosage, oil phase changeConfirm HLB value (this product is 10.5), check required HLB of oil phase, adjust dosage or compound
Product color deepeningHigh-temperature storage, light exposure, contact with copper/aluminum ionsCheck if storage temperature exceeds 40°C, confirm container material is stainless steel or polyethylene
Slow dissolution or turbidity in waterIncorrect addition order, hard waterThis product is easily soluble in water; pre-mix with warm water recommended; can be used normally in hard water
Insufficient wetting and penetrationLow dosage, high system pHNote this product is not alkali-resistant; strong alkaline environment will weaken performance
Product odor or excessive acid valueEster bond hydrolysis, prolonged storageCheck acid value (standard ≤5), store tightly sealed to prevent moisture absorption

Application Suggestions

In various application fields, the recommended dosage of A-105 is usually between 1% and 5% (specific dosage should be determined by formulation experiments). For use in metalworking fluids, it is recommended to first add it to the oil phase and mix thoroughly, then slowly add water for phase inversion; for use in pesticide emulsifiers, it can be used in combination with other emulsifiers through HLB value compounding to achieve broader adaptability. If compatibility issues with this product arise in the formulation (e.g., when used with high-concentration alkali or strong oxidizers), please test the system stability in advance.

How to Obtain Technical Support from Guoli Chemical

There is no publicly available direct technical support hotline in the database, but as a professional supplier, Guoli Chemical usually provides services to customers through the following channels:

  • Official Website Inquiry: Visit the official website of Haian Guoli Chemical Co., Ltd., look for the "Technical Center" or "Contact Us" section, and fill in a technical inquiry form
  • Direct Contact with Business Manager: Contact the business manager you dealt with during procurement, who will coordinate the involvement of technical engineers
  • Sample Re-testing: If you suspect a batch abnormality, contact the sales staff to arrange sample re-testing, checking key indicators (pH 5.0~7.0, acid value ≤5, moisture ≤1.0%, etc.)
  • On-site Technical Support: For bulk purchases or long-term cooperation customers, Guoli Chemical can usually arrange application engineers to conduct on-site formulation debugging

Precautions

  • When reporting issues, please prepare the product batch number, purchase date, storage conditions, and a specific description of the abnormal phenomenon so that the technical team can quickly locate the problem
  • The CAS number of this product is 9004-96-0. Providing this number during communication ensures correct product identification
  • In emergency situations (such as leakage, accidental ingestion, etc.), please first follow the first aid measures in the safety instructions, then contact the supplier